Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Underwear (e.g. Socks) swimwear (e.g. singlet), gift-cards and products from special promotions (sale offers), as well as goods that show signs of use are excluded from exchange.

To complete your return, you must use our return center.

Refunds
Once your return is received and inspected and you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, please contact us at help@twink-x.com.

Exchanges 
If you need to exchange it for the same item, use our Return Center and wrote your wanted size in the customer notice field