Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Underwear (e.g. Socks) swimwear (e.g. singlet), gift-cards and products from special promotions (sale offers), as well as goods that show signs of use are excluded from exchange.

To complete your return, you must follow this link: https://shopify.com/9157345361/account/orders?locale=en®ion_country=DE&buyer_flags=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJ0d2lua3gtc2hvcC5teXNob3BpZnkuY29tIiwiZmxhZ3MiOltdLCJleHAiOjE3ODM1MTg3MzYsIm5iZiI6MTc4MjkxMzkzNn0.SSizPDDms5oLjZ5DQW-IxA67PIOPPldUPGCtwoCXSFA

Refunds
Once your return is received and inspected and you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, please contact us at help@twink-x.com.

Exchanges 
If you need to exchange it for the same item, use our Return Center and wrote your wanted size in the customer notice field